Frequently Asked Questions

Why should I take vitamins?

Great health is only possible due to the enormous number and proper balance of enzyme systems in our bodies, which make up much of the protein. Temporary deficiencies of vitamins and minerals can lead to the collapse and unbalancing of critical enzyme systems and the entire range of human illnesses that result from the disruption of specific enzyme balances.   Further, if you have been slightly deficient in nutrients, then your levels of certain enzyme systems in cells are likely depressed and require rebuilding (healing), and that is only possible with an abundance of vitamins and nutrients necessary to support this rebuilding. So, with all that in mind, the world has become an increasingly stressful & toxic environment that causes the depletion of vitamins and nutrients in most people's bodies. Also, the body easily rids itself of small surpluses of water-soluble vitamins. Therefore, it's wise to avoid unnecessary health problems due to their depletion by retaining a small surplus in our systems, rather than risk deficiency that can lead to illness, impeded healing, or retarded growth or development.  

What about my other supplements?

We typically suggest you stop taking your other vitamins when you start taking your Paragon program.  Our products cover all the bases, and our vitamins are higher quality and absorb better than most other products, so they will replace and provide enhanced support over what you are taking now.  If you have a specific supplement that we don't offer, feel free to get in touch with us and we can provide you a specific answer. 

What if I forget to take my vitamins at the right time?

We usually suggest taking your vitamins with meals because it helps create a routine, evenly spreads a boost of nutritional support throughout the day and helps prevent stomach upset for anyone sensitive to supplements.   We also create your plan to give energy boosting supplements in the morning or at midday, and those that help with relaxation in the evening. But there are no hard rules and it might take you a bit of experimenting.  If you forget to take at breakfast, you can take extra with lunch or with a mid-morning or afternoon snack. With the evening supplements, if you forget to take before dinner, take before bed or when you remember.  We wouldn't suggest taking the AM supplements in the evening because you don't need to get energized right before bed! If you forget a whole day, start again the next day. And if you get behind, we can also pause your subscription for a few days, so they don't pile up.

Can you tell me more about hair testing?

Yes, we have a section on hair testing to help you understand why this type of testing is so reliable, revealing and different from a blood test. Please visit this section on our Science page.

How are the recommendations personalized?

Paragon Vitamins is the only company that uses Hair Tissue Mineral Analysis (HTMA) in conjunction with a proprietary online questionnaire to deliver the most comprehensive health analysis available, and personalized premium vitamin, mineral and nutrient programs based on this gold-standard analysis.

What is the quality and care of the vitamins?

Our products use the purest, most natural, bio-available combinations of nutrients available. Our finished products are rigorously tested and we have chosen ISURA™ third party verification for our supplement products because they use state-of-the-art equipment to audit, test & verify those products from seed to table. This includes mass spectrometry to test for over 600 pesticides, solvents, heavy metals, and other contaminants, as well as real-time PCR (polymerase chain reaction) analysis, to identify genetically modified or genetically engineered organisms. ISURA guarantees non-GMO, safe, pure and potent.

Should I show my Wellness Guide to a doctor?

We advise you share information about anything that you are ingesting with your preferred doctor. Also, if you have specific questions on your Wellness Guide, you can also review that with your doctor or healthcare professional.  

How will I know what each of the pills are in my pack?

The vitamins within each individual pack are listed directly on the packaging. You can also read more about each of our vitamins here.

When should I take my vitamins? Should I take them with food?

We suggest taking our vitamins with meals because they are designed to work with food, it helps establish a routine, allows for even nutritional support throughout the day, and helps prevent stomach upset for anyone sensitive to supplements. Ultimately, it’s up to you, and you should do what works best for your routine.

Can I suggest adding vitamin if there is one I want to take?

 If you are taking a specific supplement that we don't offer, feel free to get in touch with us and we’ll provide a recommended approach.

I take prescription medications. Will my vitamins have any interactions with my prescriptions?

We always recommend bringing your Wellness Guide with you and consulting your doctor or healthcare professional — however, our questionnaire and algorithm cross-reference for any contraindications with specific prescription products.

Do these vitamins contain dairy, gluten, nuts or soy?

Our products use only the purest, safest, and most natural nutrients available and are all dairy and gluten-free. The anti-fungal contains walnut. The vitamin E complex contains an E complex partially extracted from non-GMO soy. The E complex does not contain soy itself (proteins, lipids, sugars or estrogen-promoting compounds)

Are Paragon’s vitamins FDA approved?

By law, the FDA does not approve vitamins and dietary supplements. That said, all vitamins and supplements adhere to FDA certified Good Manufacturing Practices. At Paragon Vitamins, we pride ourselves on providing the highest quality possible – our products use the purest, safest, most natural, bio-available combinations of nutrients on the planet. Additionally, we formulate and manufacture many of our own supplements to ensure the quality of raw materials and the integrity of manufacturing processes. To find detailed information on each of our supplements, visit this page of our Products section.

Which vitamins can I take if I'm pregnant, trying to conceive, or breastfeeding?

 Pause your program until you have consulted your doctor or healthcare professional.

How long do I have to wait to experience the results?

Some people report experiencing improvements in their overall wellbeing in just days or weeks. Still, we recommend sticking to your personalized program for at least three months to realize the full benefits.

I’ve started taking my subscription and I noticed my urine is yellow, why is that?

The yellow in your pee is a little bit of vitamin B2 (riboflavin) gradually being released.

I have thin hair; will you see where I cut the hair to use for my hair test?

Not at all. When you take your hair sample, it is best to cut small sections from a few places. You will only send the 1"- 2" closest to your scalp and throw the rest away. It will feel a bit prickly where you cut the hair, but if you cut small sections, they are too small to see even if you have thin hair. An alternative would be to provide pubic hair.

Can I take the hair test if my hair is bleached, colored or chemically processed?

 

Yes. The HTMA result can detect and report hair treatment, as hair treatment will exaggerate the calcium test (reading higher than usual) but will not significantly affect the rest of the mineral elements.

I am bald. Does that mean I can't take a hair test?

No! If you are bald because you shave your head, you can save your hair shavings in an envelope until you have enough hair.  This takes longer but is the best option.  If that's not the case, you can also use body or pubic hair.  

What lab do you use? Where is it located?

Our trusted partner, Trace Elements Inc., conducts all our hair testing. They are internationally recognized as the gold standard in Hair Tissue Mineral Analysis (HTMA) and currently serve health professionals in 46 countries. They are based in Addison, Texas.

Is my information safe? How is it kept private?

We prioritize the protection of your data; any personal information or payment details shared with us is kept completely confidential, per HIPAA regulations. The same can be said for our partners. Trace Elements Inc. keeps any information related to hair tests completely confidential by law, except for certain situations as permitted under HIPAA. To find out more about TEI’s privacy policy, visit their website.

How much do subscriptions cost?

We offer three levels of subscription, because some people want a basic plan and some want it all, it really depends on you. All three levels ensure you get nutrients personalized to your specific needs. Your personal Wellness Guide will also include subscription recommendations to help guide you. The three levels are Essential, Optimized and Performance. When you get your Wellness Guide, you will see your own personalized version of each. Pricing within each level ranges depending on individual needs. Essential is $39-$49 USD; Optimized is $65 - $99 USD, and Performance is $95 - $160 USD.

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Where do you ship?

 We ship to the USA and Canada.

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